Frequently Asked Questions
Thank you for visiting Backstitch Quilts
We hope you enjoyed your visit to Backstitch Quilts and come back to see all the new quilts!
I just placed an order. When will I receive it?
If you just purchased a completed quilt, it should ship out within 24-48 hours. If it will not ship out that fast, I will call or email you. Shipping times vary depending on the carrier used and your destination.
I just purchased a nearly completed quilt, when will I receive my order?
Typically these will be ready for shipping in 1 to 7 days. Don’t hesitate to contact me to get an estimated time.
How much for shipping charges?
There will be a flat rate of $15.00 for standard shipping fees. If you want expedited shipping please contact me or call/text between 6:00 am and 9:00 pm and I can send you an invoice for expedited shipping.
I need my quilt FAST.
Please contact me or call/text between 6:00 am and 9:00 pm and I can send you an invoice for expedited shipping.
I live local and want to pick up my quilt and avoid shipping charges.
Please contact me or call/text between 6:00 am and 9:00 pm and I can remove the shipping fee for you prior to you paying or I can refund you the shipping fee if you’ve already paid.
Do you charge Sales Tax?
Maybe. Texas buyers will be charged Sales Tax. Buyers outside of Texas will not be charged Sales Tax.